Standards For Supervised Visitation Practice

17.0 Provider Functions Following Supervised Visitation

17.1 Purpose

This section clarifies for staff when to provide feedback to parents and when to conduct staff debriefing.

17.2 Feedback to Parents

1. A provider must inform a parent if there has been an injury to their child, a critical incident during supervised visitation, or an incident that presents a risk to that parent's safety. An exception to section 17.2(1) is if a critical incident involves a mandatory report to child protective services and child protective services instructs the provider to not inform the parent.
2. A provider must inform a parent if he/she has violated a provider rule which may lead to the suspension or termination of services.

17.3 Discussion of Cases with Staff

Providers, other than private providers with no employees or volunteers, must provide supervision and an opportunity for visit supervisors to discuss visits or exchanges they have supervised.